How-To Guides

Setting Up Your Account

01

Log in to your account at launch.messagingchannel.com

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02

When you log in, a pop-up will appear regarding setting up the Toll-Free Number you will use to send and receive text messages.

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03

Click the blue “Provision” button.

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04

The Account Settings Page will open. Midway down the page, expand the section labeled “Long Code Setup”.

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05

Click the gray “Provision” button.

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06

A Pop-up will appear. Enter 4-7 digits that you wish to be included in your toll-free number into the text box next to the “Toll-Free” drop-down. The system will then search for a number containing the digits you provide. If no results are returned, try a different number sequence.

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07

Select a number from the returned list and click the blue “Provision” button.

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08

A small pop-up will appear informing you the provisioning process is taking place.

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09

Click the blue “Ok” button. All of the pop-ups will close. Provisioning usually takes 3-5 minutes. Refresh the page and expand the “Long Code Setup” section again to see if your number provisioning is complete.

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10

When your number is ready, the “Status” column will say “Provisioned”.

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11

Click on the blue “Edit Info & Password” button under User Information.

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12

On the “Edit User Information” page click the gray “Change” button next to the “Short Code” section.

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13

A pop-up will appear regarding changing your current number. Read all the information within the box, and click “I agree” if you agree to everything provided, then click “Continue”.

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14

A pop-up will appear letting you know your phone number has been set up.

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Setting Up Your Organization ID

01

Click on the Account Menu on the top right-hand side of the screen.

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02

Expand the “Organization Profile” section.

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03

Click the blue “Edit Profile” button.

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04

Click the “Add” button in the “Verified Organization Names” section.

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05

A pop-up will appear for you to enter your Organization’s info. Enter your Organization Name along with a short description of your reason for doing so. The first time you complete this process, you may enter “Setting up initial Organization Name”. Click the blue “Submit” button.

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06

Once a Message Launch rep has reviewed and approved your request, you’ll be able to use this Organization Name for all messaging.

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